Kerala Police Thuna Application in Pukkattupady, Aluva
കേരള പോലീസ് തുണ ആപ്ലിക്കേഷൻ – CSC Pukkattupady
CSC Pukkattupady assists citizens in submitting online applications through the Kerala Police Thuna portal — the Kerala Police citizen helpdesk for registering complaints, requesting assistance, and accessing police-related online services. We help fill and submit your application accurately so it reaches the correct police unit.
- Walk-in · Mon–Sat, 9 AM – 8 PM
- Online help via WhatsApp, anywhere
What we help with
Kerala Police Thuna (thuna.keralapolice.gov.in) is the official citizen service portal of Kerala Police. Applications submitted here are routed to the concerned police station or unit. For urgent matters or emergencies, always call 112 directly. Thuna is for non-emergency assistance requests and online complaints.
Documents to keep ready
ആവശ്യമായ രേഖകൾ
- Aadhaar card or any photo ID
- Mobile number (for OTP and communication)
- Details of the complaint / request (incident, date, place)
- Supporting documents or screenshots (for cybercrime / online fraud)
- Vehicle number, DL number (for vehicle / licence related requests)
- FIR copy (if follow-up to an existing complaint)
Requirements vary by Kerala Police Thuna service and application type. Contact us to confirm the document checklist before your visit, and consult the relevant official portal for current requirements.
How it works
Step 1 – Share Your Details
WhatsApp us your complaint details, supporting documents or screenshots. This helps us identify the right complaint category before you visit the centre.
Step 2 – Select the Correct Category
The Thuna portal has multiple categories — complaint, assistance, missing person, lost property, cybercrime, etc. We select the right category to ensure your application reaches the correct police unit.
Step 3 – Submit Application on Thuna Portal
We fill your application on the Kerala Police Thuna portal and submit it accurately. OTP verification is done using your registered mobile number.
Step 4 – Get Acknowledgement & Track
After submission you receive an acknowledgement number via SMS. You can use this number to track the status of your application on the Thuna portal.
Frequently Asked Questions – Kerala Police Thuna
Is Kerala Police Thuna for emergencies?
No. Kerala Police Thuna is for non-emergency assistance requests and online complaints. For emergencies — accident, crime in progress, medical emergency — always call 112 immediately. Thuna applications are processed during working hours by the concerned police unit.
How long does it take for police to respond to a Thuna complaint?
Response times vary depending on the type of complaint and the police unit. After submission, the application is assigned to the nearest police station or relevant unit. You will typically be contacted within 1–3 working days for non-urgent matters. Urgent requests such as missing persons are given priority.
Can I file a cybercrime complaint through Thuna?
Yes. Kerala Police Thuna has a dedicated cybercrime category for reporting online fraud, scam, financial fraud, social media abuse, and similar offences. Attach screenshots and transaction details as evidence. For major cybercrimes, you can also file a complaint directly at cybercrime.gov.in.
Can I track my Thuna application status?
Yes. You can track your application status on the Thuna portal (thuna.keralapolice.gov.in) using the acknowledgement number sent to your registered mobile number after submission.
Service charge is nominal. Kerala Police Thuna complaint submission is free — our charge is for form-filling assistance and document preparation only.
Need Help Submitting a Police Thuna Application?
Visit CSC Pukkattupady with your ID and complaint details. We will select the right category and submit your Thuna application accurately so it reaches the correct police unit.
Official Kerala Police Portals
Use the official police portals for non-emergency citizen services and application guidance.
- Kerala Police ThunaCitizen services and non-emergency applications.
- Kerala PoliceOfficial police information and contact details.
- National Cyber Crime Reporting PortalOfficial cybercrime reporting portal.
CSC Pukkattupady provides application assistance and is not the government authority.